Transforming To Serve You Better

What has happened recently

The Central Water and Sewerage Authority (CWSA), a statutory body, has embarked on the journey of going paperless. The month of January 2022 saw the commencement of the transition towards the delivery of services without the use of paper.  CWSA is doing its part to reduce the global carbon footprint and urges customers to do the same. After January 2022 bills will be received via E-mails, hence customers are asked to register by completing a simple form. The information entered in the said form will be used to update their account.  Customers will be able to access their accounts from any remote location with just a couple clicks. The Government of St. Vincent and the Grenadines is on a similar path as they have embarked on a Digital Transformation Project to digitize numerous services to drive efficiency and reduce the usage of paper.