Transforming To Serve You Better

The Inland Revenue Department (IRD) is encouraging Vincentians to utilize the point-of-sale or E-payment system which is available at the department when paying for services.

The use of the point-of-sale system at various government departments is part of the Digital Transformation Project being undertaken by the government of St Vincent and the Grenadines to improve the way they conduct business with the public.

The use of the system at the IRD began in October of 2022, and according to Shakieon Johnson, Administrative Officer 2 at that department, they were happy as one of the first users, to welcome the initiative. She notes that taxpayers have been quite receptive of the system.

So far, the department has conducted just over 3 thousand transactions using E-payment, with revenue collected through this method, estimated at one million dollars. Johnson says they are making efforts to promote the use of the card. Through their online platforms, word of mouth and the placement of a sign inside the revenue collection area.

Johnson lauds the use of the system for its convenience, efficiency, and security.  

Shakieon Johnson, Administrative Officer 2 - IRD